An On-Call Rotation is a schedule that assigns responsibility for out-of-hours incident response to staff in turn, ensuring qualified personnel are always reachable to react to alarms at a data center. It defines primary and backup responders, escalation contacts and response-time expectations, and is essential for maintaining round-the-clock coverage of critical facilities.
Category: Operations & DCIM · Subcategory: Operations Procedures · Part of the AIDC Technical Terminology reference.