Service Restoration is the process of returning an affected system or service to normal operation after a failure or disruption, including verifying functionality, data integrity, and performance. It is the goal that recovery objectives such as RTO measure against, and it typically follows documented runbooks and incident-command coordination to ensure the return to service is safe and complete.
Category: Resilience & Availability · Subcategory: Business Continuity · Part of the AIDC Technical Terminology reference.